Close Dispute
Close Dispute
Close a dispute, accepting the dispute and forfeiting the funds.
POST
Close Dispute
Documentation Index
Fetch the complete documentation index at: https://docs.withflex.com/llms.txt
Use this file to discover all available pages before exploring further.
Authorizations
Use a Bearer token to access this API.
Path Parameters
Example:
"obj_01EXAMPLE00000000000000000"
Response
Success
A dispute represents a customer's challenge to a payment. Maps to Stripe's Dispute object with additional Flex-specific fields.
Example:
{
"dispute_id": "obj_01EXAMPLE00000000000000000",
"payment_intent_id": "obj_01EXAMPLE00000000000000000",
"amount": 0,
"currency": "usd",
"charge_id": "obj_01EXAMPLE00000000000000000",
"metadata": {},
"created_at": "2024-01-01T00:00:00Z",
"status": "lost",
"reason": "bank_cannot_process",
"is_charge_refundable": false,
"evidence": {
"access_activity_log": "string",
"customer_name": "string",
"customer_email_address": "string",
"customer_purchase_ip": "string",
"billing_address": "string",
"shipping_address": "string",
"shipping_tracking_number": "string",
"shipping_carrier": "string",
"shipping_date": "string",
"service_date": "string",
"product_description": "string",
"refund_policy_disclosure": "string",
"refund_refusal_explanation": "string",
"cancellation_policy_disclosure": "string",
"cancellation_rebuttal": "string",
"duplicate_charge_explanation": "string",
"duplicate_charge_id": "string",
"uncategorized_text": "string",
"customer_communication": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
},
"customer_signature": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
},
"shipping_documentation": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
},
"receipt": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
},
"duplicate_charge_documentation": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
},
"service_documentation": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
},
"uncategorized_file": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
},
"cancellation_policy": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
},
"refund_policy": {
"file_id": "string",
"filename": "string",
"stripe_file_id": "string"
}
},
"evidence_details": {
"due_by": "2024-01-01T00:00:00Z",
"has_evidence": false,
"past_due": false,
"submission_count": 0
},
"balance_transactions": [
{
"balance_transaction_id": "obj_01EXAMPLE00000000000000000",
"amount": 0,
"fee": 0,
"net": 0,
"status": "available",
"type": "string",
"reporting_category": "string",
"category": "string",
"created_at": "2024-01-01T00:00:00Z"
}
],
"payment_method_details": {
"type": "string",
"card": {
"brand": "visa",
"network_reason_code": "string"
}
},
"test_mode": false,
"client_reference_id": "obj_01EXAMPLE00000000000000000"
}