Update Dispute
curl --request POST \
--url https://api.withflex.com/v1/disputes/{dispute_id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"dispute": {
"evidence": {
"access_activity_log": "example_value",
"billing_address": "123 Main St",
"cancellation_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"cancellation_policy_disclosure": "example_value",
"cancellation_rebuttal": "example_value",
"customer_communication": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"customer_email_address": "john.doe@example.com",
"customer_name": "Example",
"customer_purchase_ip": "example_value",
"customer_signature": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_explanation": "example_value",
"duplicate_charge_id": "obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"product_description": "Premium SPF 50 mineral sunscreen",
"receipt": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy_disclosure": "example_value",
"refund_refusal_explanation": "example_value",
"service_date": "example_value",
"service_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_address": "123 Main St",
"shipping_carrier": "example_value",
"shipping_date": "example_value",
"shipping_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_tracking_number": "example_value",
"uncategorized_file": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"uncategorized_text": "example_value"
},
"submit": false
}
}
'import requests
url = "https://api.withflex.com/v1/disputes/{dispute_id}"
payload = { "dispute": {
"evidence": {
"access_activity_log": "example_value",
"billing_address": "123 Main St",
"cancellation_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"cancellation_policy_disclosure": "example_value",
"cancellation_rebuttal": "example_value",
"customer_communication": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"customer_email_address": "john.doe@example.com",
"customer_name": "Example",
"customer_purchase_ip": "example_value",
"customer_signature": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_explanation": "example_value",
"duplicate_charge_id": "obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"product_description": "Premium SPF 50 mineral sunscreen",
"receipt": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy_disclosure": "example_value",
"refund_refusal_explanation": "example_value",
"service_date": "example_value",
"service_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_address": "123 Main St",
"shipping_carrier": "example_value",
"shipping_date": "example_value",
"shipping_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_tracking_number": "example_value",
"uncategorized_file": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"uncategorized_text": "example_value"
},
"submit": False
} }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
dispute: {
evidence: {
access_activity_log: 'example_value',
billing_address: '123 Main St',
cancellation_policy: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
cancellation_policy_disclosure: 'example_value',
cancellation_rebuttal: 'example_value',
customer_communication: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
customer_email_address: 'john.doe@example.com',
customer_name: 'Example',
customer_purchase_ip: 'example_value',
customer_signature: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
duplicate_charge_documentation: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
duplicate_charge_explanation: 'example_value',
duplicate_charge_id: 'obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
product_description: 'Premium SPF 50 mineral sunscreen',
receipt: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
refund_policy: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
refund_policy_disclosure: 'example_value',
refund_refusal_explanation: 'example_value',
service_date: 'example_value',
service_documentation: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
shipping_address: '123 Main St',
shipping_carrier: 'example_value',
shipping_date: 'example_value',
shipping_documentation: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
shipping_tracking_number: 'example_value',
uncategorized_file: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
uncategorized_text: 'example_value'
},
submit: false
}
})
};
fetch('https://api.withflex.com/v1/disputes/{dispute_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.withflex.com/v1/disputes/{dispute_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'dispute' => [
'evidence' => [
'access_activity_log' => 'example_value',
'billing_address' => '123 Main St',
'cancellation_policy' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'cancellation_policy_disclosure' => 'example_value',
'cancellation_rebuttal' => 'example_value',
'customer_communication' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'customer_email_address' => 'john.doe@example.com',
'customer_name' => 'Example',
'customer_purchase_ip' => 'example_value',
'customer_signature' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'duplicate_charge_documentation' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'duplicate_charge_explanation' => 'example_value',
'duplicate_charge_id' => 'obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'product_description' => 'Premium SPF 50 mineral sunscreen',
'receipt' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'refund_policy' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'refund_policy_disclosure' => 'example_value',
'refund_refusal_explanation' => 'example_value',
'service_date' => 'example_value',
'service_documentation' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'shipping_address' => '123 Main St',
'shipping_carrier' => 'example_value',
'shipping_date' => 'example_value',
'shipping_documentation' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'shipping_tracking_number' => 'example_value',
'uncategorized_file' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'uncategorized_text' => 'example_value'
],
'submit' => false
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.withflex.com/v1/disputes/{dispute_id}"
payload := strings.NewReader("{\n \"dispute\": {\n \"evidence\": {\n \"access_activity_log\": \"example_value\",\n \"billing_address\": \"123 Main St\",\n \"cancellation_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"cancellation_policy_disclosure\": \"example_value\",\n \"cancellation_rebuttal\": \"example_value\",\n \"customer_communication\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"customer_email_address\": \"john.doe@example.com\",\n \"customer_name\": \"Example\",\n \"customer_purchase_ip\": \"example_value\",\n \"customer_signature\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_explanation\": \"example_value\",\n \"duplicate_charge_id\": \"obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"product_description\": \"Premium SPF 50 mineral sunscreen\",\n \"receipt\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy_disclosure\": \"example_value\",\n \"refund_refusal_explanation\": \"example_value\",\n \"service_date\": \"example_value\",\n \"service_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_address\": \"123 Main St\",\n \"shipping_carrier\": \"example_value\",\n \"shipping_date\": \"example_value\",\n \"shipping_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_tracking_number\": \"example_value\",\n \"uncategorized_file\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"uncategorized_text\": \"example_value\"\n },\n \"submit\": false\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.withflex.com/v1/disputes/{dispute_id}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"dispute\": {\n \"evidence\": {\n \"access_activity_log\": \"example_value\",\n \"billing_address\": \"123 Main St\",\n \"cancellation_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"cancellation_policy_disclosure\": \"example_value\",\n \"cancellation_rebuttal\": \"example_value\",\n \"customer_communication\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"customer_email_address\": \"john.doe@example.com\",\n \"customer_name\": \"Example\",\n \"customer_purchase_ip\": \"example_value\",\n \"customer_signature\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_explanation\": \"example_value\",\n \"duplicate_charge_id\": \"obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"product_description\": \"Premium SPF 50 mineral sunscreen\",\n \"receipt\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy_disclosure\": \"example_value\",\n \"refund_refusal_explanation\": \"example_value\",\n \"service_date\": \"example_value\",\n \"service_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_address\": \"123 Main St\",\n \"shipping_carrier\": \"example_value\",\n \"shipping_date\": \"example_value\",\n \"shipping_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_tracking_number\": \"example_value\",\n \"uncategorized_file\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"uncategorized_text\": \"example_value\"\n },\n \"submit\": false\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.withflex.com/v1/disputes/{dispute_id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"dispute\": {\n \"evidence\": {\n \"access_activity_log\": \"example_value\",\n \"billing_address\": \"123 Main St\",\n \"cancellation_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"cancellation_policy_disclosure\": \"example_value\",\n \"cancellation_rebuttal\": \"example_value\",\n \"customer_communication\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"customer_email_address\": \"john.doe@example.com\",\n \"customer_name\": \"Example\",\n \"customer_purchase_ip\": \"example_value\",\n \"customer_signature\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_explanation\": \"example_value\",\n \"duplicate_charge_id\": \"obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"product_description\": \"Premium SPF 50 mineral sunscreen\",\n \"receipt\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy_disclosure\": \"example_value\",\n \"refund_refusal_explanation\": \"example_value\",\n \"service_date\": \"example_value\",\n \"service_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_address\": \"123 Main St\",\n \"shipping_carrier\": \"example_value\",\n \"shipping_date\": \"example_value\",\n \"shipping_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_tracking_number\": \"example_value\",\n \"uncategorized_file\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"uncategorized_text\": \"example_value\"\n },\n \"submit\": false\n }\n}"
response = http.request(request)
puts response.read_body{
"dispute": {
"dispute_id": "fdp_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"payment_intent_id": "fpi_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"checkout_session_id": "fcs_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"amount": 2500,
"currency": "usd",
"charge_id": "fch_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"metadata": {
"order_id": "8842",
"channel": "shopify"
},
"created_at": "2026-06-15T14:30:00Z",
"status": "lost",
"reason": "bank_cannot_process",
"is_charge_refundable": false,
"evidence": {
"access_activity_log": "string",
"customer_name": "string",
"customer_email_address": "string",
"customer_purchase_ip": "string",
"billing_address": "string",
"shipping_address": "string",
"shipping_tracking_number": "string",
"shipping_carrier": "string",
"shipping_date": "string",
"service_date": "string",
"product_description": "string",
"refund_policy_disclosure": "string",
"refund_refusal_explanation": "string",
"cancellation_policy_disclosure": "string",
"cancellation_rebuttal": "string",
"duplicate_charge_explanation": "string",
"duplicate_charge_id": "string",
"uncategorized_text": "string",
"customer_communication": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"customer_signature": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"shipping_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"receipt": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"duplicate_charge_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"service_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"uncategorized_file": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"cancellation_policy": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"refund_policy": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
}
},
"evidence_details": {
"due_by": "2026-06-15T14:30:00Z",
"has_evidence": false,
"past_due": false,
"submission_count": 3
},
"balance_transactions": [
{
"balance_transaction_id": "fbtxn_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"amount": 2500,
"fee": 2500,
"net": 2500,
"status": "available",
"type": "string",
"reporting_category": "example_value",
"category": "example_value",
"created_at": "2026-06-15T14:30:00Z"
}
],
"payment_method_details": {
"type": "string",
"card": {
"brand": "visa",
"network_reason_code": "example_value"
}
},
"test_mode": false,
"client_reference_id": "obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA"
}
}{
"code": "string",
"detail": "string"
}{
"code": "string",
"detail": "string"
}{
"code": "string",
"detail": "string"
}{
"code": "string",
"detail": "string"
}{
"detail": [
{
"loc": [
"string"
],
"msg": "string",
"type": "string"
}
]
}{
"code": "string",
"detail": "string"
}Update Dispute
Updates the evidence on a dispute, and optionally submits it to the card network.
Saves the provided evidence fields, leaving any omitted fields unchanged; a file field sent as "" is cleared. File fields reference Flex file IDs that must have purpose dispute_evidence; they are resolved to the underlying card-network files before submission. When submit is true, the evidence is finalized and submitted to the network to contest the dispute — evidence cannot be edited after submission.
The dispute must be in a needs_response or warning_needs_response status.
POST
/
v1
/
disputes
/
{dispute_id}
Update Dispute
curl --request POST \
--url https://api.withflex.com/v1/disputes/{dispute_id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"dispute": {
"evidence": {
"access_activity_log": "example_value",
"billing_address": "123 Main St",
"cancellation_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"cancellation_policy_disclosure": "example_value",
"cancellation_rebuttal": "example_value",
"customer_communication": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"customer_email_address": "john.doe@example.com",
"customer_name": "Example",
"customer_purchase_ip": "example_value",
"customer_signature": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_explanation": "example_value",
"duplicate_charge_id": "obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"product_description": "Premium SPF 50 mineral sunscreen",
"receipt": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy_disclosure": "example_value",
"refund_refusal_explanation": "example_value",
"service_date": "example_value",
"service_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_address": "123 Main St",
"shipping_carrier": "example_value",
"shipping_date": "example_value",
"shipping_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_tracking_number": "example_value",
"uncategorized_file": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"uncategorized_text": "example_value"
},
"submit": false
}
}
'import requests
url = "https://api.withflex.com/v1/disputes/{dispute_id}"
payload = { "dispute": {
"evidence": {
"access_activity_log": "example_value",
"billing_address": "123 Main St",
"cancellation_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"cancellation_policy_disclosure": "example_value",
"cancellation_rebuttal": "example_value",
"customer_communication": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"customer_email_address": "john.doe@example.com",
"customer_name": "Example",
"customer_purchase_ip": "example_value",
"customer_signature": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_explanation": "example_value",
"duplicate_charge_id": "obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"product_description": "Premium SPF 50 mineral sunscreen",
"receipt": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy_disclosure": "example_value",
"refund_refusal_explanation": "example_value",
"service_date": "example_value",
"service_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_address": "123 Main St",
"shipping_carrier": "example_value",
"shipping_date": "example_value",
"shipping_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_tracking_number": "example_value",
"uncategorized_file": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"uncategorized_text": "example_value"
},
"submit": False
} }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
dispute: {
evidence: {
access_activity_log: 'example_value',
billing_address: '123 Main St',
cancellation_policy: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
cancellation_policy_disclosure: 'example_value',
cancellation_rebuttal: 'example_value',
customer_communication: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
customer_email_address: 'john.doe@example.com',
customer_name: 'Example',
customer_purchase_ip: 'example_value',
customer_signature: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
duplicate_charge_documentation: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
duplicate_charge_explanation: 'example_value',
duplicate_charge_id: 'obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
product_description: 'Premium SPF 50 mineral sunscreen',
receipt: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
refund_policy: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
refund_policy_disclosure: 'example_value',
refund_refusal_explanation: 'example_value',
service_date: 'example_value',
service_documentation: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
shipping_address: '123 Main St',
shipping_carrier: 'example_value',
shipping_date: 'example_value',
shipping_documentation: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
shipping_tracking_number: 'example_value',
uncategorized_file: 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
uncategorized_text: 'example_value'
},
submit: false
}
})
};
fetch('https://api.withflex.com/v1/disputes/{dispute_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.withflex.com/v1/disputes/{dispute_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'dispute' => [
'evidence' => [
'access_activity_log' => 'example_value',
'billing_address' => '123 Main St',
'cancellation_policy' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'cancellation_policy_disclosure' => 'example_value',
'cancellation_rebuttal' => 'example_value',
'customer_communication' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'customer_email_address' => 'john.doe@example.com',
'customer_name' => 'Example',
'customer_purchase_ip' => 'example_value',
'customer_signature' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'duplicate_charge_documentation' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'duplicate_charge_explanation' => 'example_value',
'duplicate_charge_id' => 'obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'product_description' => 'Premium SPF 50 mineral sunscreen',
'receipt' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'refund_policy' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'refund_policy_disclosure' => 'example_value',
'refund_refusal_explanation' => 'example_value',
'service_date' => 'example_value',
'service_documentation' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'shipping_address' => '123 Main St',
'shipping_carrier' => 'example_value',
'shipping_date' => 'example_value',
'shipping_documentation' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'shipping_tracking_number' => 'example_value',
'uncategorized_file' => 'ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA',
'uncategorized_text' => 'example_value'
],
'submit' => false
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.withflex.com/v1/disputes/{dispute_id}"
payload := strings.NewReader("{\n \"dispute\": {\n \"evidence\": {\n \"access_activity_log\": \"example_value\",\n \"billing_address\": \"123 Main St\",\n \"cancellation_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"cancellation_policy_disclosure\": \"example_value\",\n \"cancellation_rebuttal\": \"example_value\",\n \"customer_communication\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"customer_email_address\": \"john.doe@example.com\",\n \"customer_name\": \"Example\",\n \"customer_purchase_ip\": \"example_value\",\n \"customer_signature\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_explanation\": \"example_value\",\n \"duplicate_charge_id\": \"obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"product_description\": \"Premium SPF 50 mineral sunscreen\",\n \"receipt\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy_disclosure\": \"example_value\",\n \"refund_refusal_explanation\": \"example_value\",\n \"service_date\": \"example_value\",\n \"service_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_address\": \"123 Main St\",\n \"shipping_carrier\": \"example_value\",\n \"shipping_date\": \"example_value\",\n \"shipping_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_tracking_number\": \"example_value\",\n \"uncategorized_file\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"uncategorized_text\": \"example_value\"\n },\n \"submit\": false\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.withflex.com/v1/disputes/{dispute_id}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"dispute\": {\n \"evidence\": {\n \"access_activity_log\": \"example_value\",\n \"billing_address\": \"123 Main St\",\n \"cancellation_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"cancellation_policy_disclosure\": \"example_value\",\n \"cancellation_rebuttal\": \"example_value\",\n \"customer_communication\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"customer_email_address\": \"john.doe@example.com\",\n \"customer_name\": \"Example\",\n \"customer_purchase_ip\": \"example_value\",\n \"customer_signature\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_explanation\": \"example_value\",\n \"duplicate_charge_id\": \"obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"product_description\": \"Premium SPF 50 mineral sunscreen\",\n \"receipt\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy_disclosure\": \"example_value\",\n \"refund_refusal_explanation\": \"example_value\",\n \"service_date\": \"example_value\",\n \"service_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_address\": \"123 Main St\",\n \"shipping_carrier\": \"example_value\",\n \"shipping_date\": \"example_value\",\n \"shipping_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_tracking_number\": \"example_value\",\n \"uncategorized_file\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"uncategorized_text\": \"example_value\"\n },\n \"submit\": false\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.withflex.com/v1/disputes/{dispute_id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"dispute\": {\n \"evidence\": {\n \"access_activity_log\": \"example_value\",\n \"billing_address\": \"123 Main St\",\n \"cancellation_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"cancellation_policy_disclosure\": \"example_value\",\n \"cancellation_rebuttal\": \"example_value\",\n \"customer_communication\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"customer_email_address\": \"john.doe@example.com\",\n \"customer_name\": \"Example\",\n \"customer_purchase_ip\": \"example_value\",\n \"customer_signature\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"duplicate_charge_explanation\": \"example_value\",\n \"duplicate_charge_id\": \"obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"product_description\": \"Premium SPF 50 mineral sunscreen\",\n \"receipt\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"refund_policy_disclosure\": \"example_value\",\n \"refund_refusal_explanation\": \"example_value\",\n \"service_date\": \"example_value\",\n \"service_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_address\": \"123 Main St\",\n \"shipping_carrier\": \"example_value\",\n \"shipping_date\": \"example_value\",\n \"shipping_documentation\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"shipping_tracking_number\": \"example_value\",\n \"uncategorized_file\": \"ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA\",\n \"uncategorized_text\": \"example_value\"\n },\n \"submit\": false\n }\n}"
response = http.request(request)
puts response.read_body{
"dispute": {
"dispute_id": "fdp_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"payment_intent_id": "fpi_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"checkout_session_id": "fcs_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"amount": 2500,
"currency": "usd",
"charge_id": "fch_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"metadata": {
"order_id": "8842",
"channel": "shopify"
},
"created_at": "2026-06-15T14:30:00Z",
"status": "lost",
"reason": "bank_cannot_process",
"is_charge_refundable": false,
"evidence": {
"access_activity_log": "string",
"customer_name": "string",
"customer_email_address": "string",
"customer_purchase_ip": "string",
"billing_address": "string",
"shipping_address": "string",
"shipping_tracking_number": "string",
"shipping_carrier": "string",
"shipping_date": "string",
"service_date": "string",
"product_description": "string",
"refund_policy_disclosure": "string",
"refund_refusal_explanation": "string",
"cancellation_policy_disclosure": "string",
"cancellation_rebuttal": "string",
"duplicate_charge_explanation": "string",
"duplicate_charge_id": "string",
"uncategorized_text": "string",
"customer_communication": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"customer_signature": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"shipping_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"receipt": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"duplicate_charge_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"service_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"uncategorized_file": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"cancellation_policy": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"refund_policy": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
}
},
"evidence_details": {
"due_by": "2026-06-15T14:30:00Z",
"has_evidence": false,
"past_due": false,
"submission_count": 3
},
"balance_transactions": [
{
"balance_transaction_id": "fbtxn_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"amount": 2500,
"fee": 2500,
"net": 2500,
"status": "available",
"type": "string",
"reporting_category": "example_value",
"category": "example_value",
"created_at": "2026-06-15T14:30:00Z"
}
],
"payment_method_details": {
"type": "string",
"card": {
"brand": "visa",
"network_reason_code": "example_value"
}
},
"test_mode": false,
"client_reference_id": "obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA"
}
}{
"code": "string",
"detail": "string"
}{
"code": "string",
"detail": "string"
}{
"code": "string",
"detail": "string"
}{
"code": "string",
"detail": "string"
}{
"detail": [
{
"loc": [
"string"
],
"msg": "string",
"type": "string"
}
]
}{
"code": "string",
"detail": "string"
}Authorizations
Use a Bearer token to access this API.
Path Parameters
Example:
"fdp_01J9XR8M3K7VZ8N2YB4WJ6T0RA"
Body
application/json
An envelope wrapping a single dispute object.
An envelope wrapping a single dispute object.
The dispute.
Show child attributes
Show child attributes
Example:
{
"evidence": {
"access_activity_log": "example_value",
"billing_address": "123 Main St",
"cancellation_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"cancellation_policy_disclosure": "example_value",
"cancellation_rebuttal": "example_value",
"customer_communication": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"customer_email_address": "john.doe@example.com",
"customer_name": "Example",
"customer_purchase_ip": "example_value",
"customer_signature": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"duplicate_charge_explanation": "example_value",
"duplicate_charge_id": "obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"product_description": "Premium SPF 50 mineral sunscreen",
"receipt": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"refund_policy_disclosure": "example_value",
"refund_refusal_explanation": "example_value",
"service_date": "example_value",
"service_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_address": "123 Main St",
"shipping_carrier": "example_value",
"shipping_date": "example_value",
"shipping_documentation": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"shipping_tracking_number": "example_value",
"uncategorized_file": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"uncategorized_text": "example_value"
},
"submit": false
}
Response
An envelope wrapping a single dispute object.
An envelope wrapping a single dispute object.
The dispute.
Show child attributes
Show child attributes
Example:
{
"dispute_id": "fdp_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"payment_intent_id": "fpi_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"checkout_session_id": "fcs_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"amount": 2500,
"currency": "usd",
"charge_id": "fch_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"metadata": { "order_id": "8842", "channel": "shopify" },
"created_at": "2026-06-15T14:30:00Z",
"status": "lost",
"reason": "bank_cannot_process",
"is_charge_refundable": false,
"evidence": {
"access_activity_log": "string",
"customer_name": "string",
"customer_email_address": "string",
"customer_purchase_ip": "string",
"billing_address": "string",
"shipping_address": "string",
"shipping_tracking_number": "string",
"shipping_carrier": "string",
"shipping_date": "string",
"service_date": "string",
"product_description": "string",
"refund_policy_disclosure": "string",
"refund_refusal_explanation": "string",
"cancellation_policy_disclosure": "string",
"cancellation_rebuttal": "string",
"duplicate_charge_explanation": "string",
"duplicate_charge_id": "string",
"uncategorized_text": "string",
"customer_communication": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"customer_signature": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"shipping_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"receipt": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"duplicate_charge_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"service_documentation": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"uncategorized_file": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"cancellation_policy": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
},
"refund_policy": {
"file_id": "ffile_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"filename": "string",
"stripe_file_id": "string"
}
},
"evidence_details": {
"due_by": "2026-06-15T14:30:00Z",
"has_evidence": false,
"past_due": false,
"submission_count": 3
},
"balance_transactions": [
{
"balance_transaction_id": "fbtxn_01J9XR8M3K7VZ8N2YB4WJ6T0RA",
"amount": 2500,
"fee": 2500,
"net": 2500,
"status": "available",
"type": "string",
"reporting_category": "example_value",
"category": "example_value",
"created_at": "2026-06-15T14:30:00Z"
}
],
"payment_method_details": {
"type": "string",
"card": {
"brand": "visa",
"network_reason_code": "example_value"
}
},
"test_mode": false,
"client_reference_id": "obj_01J9XR8M3K7VZ8N2YB4WJ6T0RA"
}